Policies

Introduction

Scientific Alerts (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. Our webinars are designed to support learning, research sharing, and professional networking among students, scholars, researchers, business professionals, and other participants.

This Privacy Policy explains what personal data we collect through our webinar platforms and websites, how we use it, how we share it, and what rights you have regarding your information. This policy applies only to our official websites and webinar platforms and does not apply to third-party sites or services linked through our pages.

Personal Data We Collect

Information you provide directly

Depending on how you interact with our webinar services, we may collect:

  • Registration data: Full name, email, phone number, country, organization, and any optional profile details.
  • Webinar sign-up data: Name, email, phone number, topic interest, and payment details (we do not store credit/debit card information).
  • Submission data: If you submit an abstract, presentation, or research content, we collect your name, contact information, and submitted file.
  • Communication data: Any information you share when you contact support or respond to surveys.
  • Newsletter subscription data: Your name and email address.
  • Support call details: Name and phone number when you contact us by phone.

Automatically collected data

Our websites and webinar platforms may collect:

  • Device and browser details: IP address, device type, OS, browser version, language settings.
  • Usage information: Pages visited, time spent, clicks, preferences, referring links.
  • Cookies and analytics data: Used to improve site functionality and personalize your experience.

How We Use Personal Data

We use your information to:

Which payment methods do you accept? How to set price? What our price list?
  • Register you for webinars and manage your participation.
  • Send webinar updates, reminders, certificates, or follow-up materials.
  • Provide customer support and respond to inquiries.
  • Send marketing communications (with your consent).
  • Process submissions for speaking or presenting in webinars.
  • Improve our platform using analytics and user feedback.
  • Show interest-based ads through online ad networks (where legally permitted).

Your Rights and Choices

epending on your location and applicable laws, you may have the right to:

  • Access your personal data.
  • Correct or update inaccurate information.
  • Request deletion of your data in certain cases.
  • Restrict or object to certain types of data processing.
  • Withdraw consent for marketing communications.
  • Request export/transfer of your personal data to another service.

You may contact us at any time to exercise these rights.

Where needed, we may verify your identity before processing your request for security purposes.

Data Security and Retention

We use reasonable administrative, technical, and physical measures to protect your data from unauthorized access, misuse, or loss.

Although we strive for strong security, no online system can be 100% secure.

We retain personal data only for as long as necessary to:

  • Provide webinar services,
  • Comply with legal requirements, or
  • Fulfill administrative obligations.

If you believe your data or account has been compromised, please contact us immediately.

2. Cookie Policy

Cookie Usage

Our website uses cookies and similar technologies to improve your browsing experience, track usage statistics, and personalize content.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functions.
  • Analytics Cookies: Help us understand how users interact with the site.
  • Functional Cookies: Remember preferences such as language.
  • Marketing Cookies: Used to deliver relevant ads (only if legally permitted).
Your Choices You may manage or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.

3. Terms & Conditions (Webinar Use Policy)

By registering or attending any Scientific Alerts webinar, you agree to the following:

  • Registration: Each registration is valid for one participant unless stated otherwise.
  • Payment: Fees must be paid in full to confirm participation.
  • Access: Webinar links are not to be shared without written permission.
  • Recording: Unauthorized audio/video recording or distribution is strictly prohibited.
  • Certificate: Issued only to attendees who meet the participation requirements.
  • Content Use: Webinar materials remain the property of the speaker or Scientific Alerts.
  • Code of Conduct: Participants must behave respectfully in chat, Q&A, and discussions.

4. Refund & Cancellation Policy

Refunds for webinar registrations follow the general guidelines set by Scientific Alerts. The complete and detailed refund rules are provided on our Cancellation Policy page.

Participants are encouraged to review the Cancellation Policy for full clarity on refund percentages, timelines, and eligibility conditions.

5. Webinar Code of Conduct

Participants agree to:

  • Maintain professionalism during sessions
  • Avoid harassment, abusive language, or disruptive behavior
  • Respect the presenter, moderator, and other participants
  • Not share offensive, political, or unrelated content
  • Follow moderator instructions during Q&A or interaction

Violation may lead to removal from the webinar without refund.

6. Data Protection & User Rights Policy

We ensure:

  • Lawful, fair, and transparent processing of your data
  • Access to and correction of your personal information
  • Secure handling of your registration and participation data
  • Your right to withdraw consent for marketing at any time

7. Payment & Billing Policy

  • All fees must be paid in full to receive the webinar link.
  • We accept payments via approved gateways only.
  • We do not store credit or debit card details.
  • In case of duplicate or excess payment, a refund will be issued after verification.

8. Webinar Recording & Content Usage Policy

  • Some webinars may be recorded for internal or educational use.
  • Access to recordings is provided only if allowed by the organizer/presenter.
  • You may not redistribute, sell, or publish webinar content without permission.
  • Scientific Alerts may use short clips for promotion (without exposing personal data).

9. Anti-Spam & Email Communication Policy

By registering:

  • You consent to receiving webinar reminders, updates, and follow-ups.
  • You may unsubscribe from marketing communications at any time.
  • We do not sell or share your email with third-party marketers.

10. Accessibility & Support Policy

We aim to ensure:

  • Smooth access to webinar platforms on all major devices
  • Prompt help via email, phone, or chat if you face login or technical issues
  • Availability of alternative viewing options when possible

11. Disclaimer Policy

  • Webinar content is for educational and informational purposes only.
  • Scientific Alerts is not responsible for decisions taken based on webinar materials.
  • Opinions expressed by speakers are their own and do not represent the organization.

12. Intellectual Property Policy

  • All logos, content, materials, and designs belong to Scientific Alerts unless otherwise stated.
  • Unauthorized reproduction, resale, or modification is strictly prohibited.

13. Security & Fraud Prevention Policy

We implement:

Encrypted payment gateways

  • Secure registration systems
  • Monitoring for suspicious activities
  • Immediate action against fraudulent access or misuse

14. Modification & Updates Policy

Scientific Alerts may update these policies periodically.

Changes will be posted on the website, and continued use of our services indicates acceptance.

Contact Us

If you have questions about this Webinar Policies or wish to exercise your privacy rights, you can contact our support team through the “Contact” section on our website.